Shortages of bus operators are affecting the frequency and quality of transit services across the country. Transit agencies may need to reevaluate their current practices for maintaining their workforce. TRB hosted a webinar on Monday, March 27, 2023 from 1:30 PM to 3:00 PM Eastern that offered new ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.
This webinar is based on TCRP Research Report 240: Bus Operator Workforce Management: Practitioner’s Guide.
This webinar was sponsored by TRB’s Transit Cooperative Research Program.
Webinar agenda and presenters
The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.
At the end of this webinar, participants will be able to:
American Institute of Certified Planners Certification Maintenance Credits
This webinar was approved by the American Institute of Certified Planners for 1.5 Certification Maintenance Credits. Please visit the Certification Maintenance section of APA’s website to claim your credits: https://www.planning.org/cm/. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.