TRB Webinar: Nail it or Fail it: How to Build a Successful Mobility as a Service Story

June 18, 2018 01:00 PM - 02:30 PM U.S. Eastern
Cost (for your seat)
Professional Development Hours for this webinar
1.5 hour(s)
Continuing Education Hours for this webinar
AAE: 0.0 hour(s)
AICP: 0.0 hour(s)
CLE: 0.0 hour(s)

TRB will conduct a webinar on Monday, June 18, 2018 from 1:00 PM ET to 2:30 PM ET that discusses the state-of-the-practice of Mobility as a Service (MaaS) in Europe. MaaS is defined as a shift away from personally-owned modes of transportation and toward shared-use multimodal mobility. This mobility is enabled by combining transportation services from public and private transportation providers through a unified smartphone app that creates and manages the trip, which users can pay for with a single account. 

Presenters will describe successful MaaS case studies from Denmark and Finland and explain how the MaaS ecosystem works. They will also explore a pilot MaaS program at Dallas Area Rapid Transit (DART). This webinar will explore how MaaS can meet passenger needs, how MaaS can integrate public and private transportation, and how to connect a variety of transportation options through one mobile app.

Some registrants will need to pay $55 to attend this webinarSign into to view registration information.

Webinar Presenters

  • Christina Hvid, Rejseplanen
  • Piia Karjalainen, ERTICO – ITS Europe & MaaS Alliance
  • Jonna Pollanen, MaaS Global
  • Gary Thomas, DART

Moderated by:  Randy Iwasaki, Contra Costa Transportation Authority

Webinar Outline 

  1. History of Mobility as a Service
  2. Early lessons learned based on European case studies
    1. MaaS in Denmark
    2. MaaS in Finland
    3. MaaS ecosystem and success factors for implementation
  3. Integration of MaaS in the United States: Case study from Dallas, Texas
  4. Question and answer session

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions. The Registered Continuing Education Program (RCEP) categorizes this webinar activity as relating to health, safety, and welfare including core technical.

Learning Objectives

At the end of this webinar, participants will be able to:

  • Discuss history of Mobility as a Service
  • Identify the main drivers for successful MaaS program
  • Describe the necessary functionality for a MaaS mobile app

Professional Development Hour Information

A certificate for 1.5 Professional Development Hours (PDHs) will be provided to Professional Engineers (PEs) who register and attend the webinar as an individual. For groups, only the person that registers and attends the session will receive a PDH certificate. Certificates of Completion will be issued only to individuals who register for and attend the entire webinar session.

Individuals registered as Florida PEs are no longer required to email TRB with your license number to report your attendance. Instead, please use your certificate that TRB provides through as verification of your attendance to the Florida Board of Professional Engineers.

Please check with your licensing board to ensure that TRB webinar PDHs are approved by your board.

This webinar was developed in April 2017. TRB has met the standards and requirements of the Registered Continuing Education Program (RCEP). Credit earned on completion of this program will be reported to RCEP by TRB. Complaints about registered providers may be sent to RCEP, 1015 15th Street, NW, 8th Floor, Washington, DC 20005. Website:

American Institute of Certified Planners Certification Maintenance Credits

This webinar is approved by the American Institute of Certified Planners for 1.5 Certification Maintenance Credits.  Please make sure that you register for this session and log-in using the link that TRB provides to your email account. We use this as your record that you attended this session. TRB only maintains the records of attendees who use their email address to log into the webinar, and cannot verify attendance of individuals who view the webinar without personally logging into the session.

Please visit the Certification Maintenance section of APA’s website, Certification Maintenance webpage at to claim your credits. You may use the following steps:

  1. Log in using your ID# and password.
  2. Select View my CM log.
  3. Select Add CM-Registered Credits.
  4. Using the CM Search option, type in the name of the event or event number (e.g. 21064) and click "Go".

Please note: If searching for an event by Provider, use the search option, type in the name of the provider and click “Go”. From the results below, select by clicking on the name of the provider.

  1. From the results below, find your event and select "Add to My Log." If this is a multi-part event, you will have the option to select from a list of activity sessions.
  2. Please rate the event, add a comment (optional), and click on the Ethics statement and check the box to confirm. Note: you should see a message indicating the CM reporting period year that you are logging.
  3. Click submit and the CM credits should appear in your CM log.

If you have problems reporting your CM credits or have general questions about the CM program, please contact

Registration questions? Contact Reggie Gillum at