TRB Webinar: Communications Strategies for Talking Tolls & Public-Private Partnerships

June 11, 2019 02:00 PM - 04:00 PM U.S. Eastern
Cost (for your seat)
Professional Development Hours for this webinar
2.00 hour(s)
Continuing Education Hours for this webinar
AAE: 0.00 hour(s)
AICP: 0.00 hour(s)
CLE: 0.00 hour(s)

TRB will conduct a webinar on Tuesday, June 11, 2019, from 2:00 PM to 4:00 PM ET to discuss successful communications strategies for engaging the public in conversations around tolling and public-private partnerships (P3s). Proposals for funding transportation projects through tolls and P3s are often met with many questions and concerns from the public. The webinar will feature presenters who are familiar with congestion pricing and P3 projects. They will identify successful communications strategies they have used to inform the public about these strategies. Presenters will also discuss communications challenges and solutions and examine how to approach equity concerns.

This webinar was organized by the TRB Standing Committees on Public Involvement in Transportation, Congestion Pricing, Managed Lanes, Environmental Justice in Transportation, and Revenue and Finance.

Some registrants will need to pay $95 to attend this webinar.  Sign into to view registration information.

Webinar Presenters

  • Michelle Holland, Virginia Department of Transportation
  • Michael McGurk, Transurban
  • Emily Glad, Washington State Department of Transportation
  • Steve Pustelnyk, Central Texas Regional Mobility Authority

Moderated by: Colleen Gants, PRR

Webinar Outline

  1. National overview of tolls and P3s
  2. Washington State DOT I-405 express toll lanes case study
  3. Virginia DOT/Transurban I-495 express lanes case study
  4. Virginia I-66 express lanes case study
  1. Texas express lanes case study
  2. Question and answer session

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, participants will be able to:

  • Describe how to build early regional consensus and support around tolling and P3s
  • List the essential items in a communications plan
  • Identify which congestion pricing and funding messages best resonate with the public

 Professional Development Hour Information

A certificate for 1.5 Professional Development Hours (PDHs) will be provided to Professional Engineers (PEs) who register and attend the webinar as an individual. For approved webinars, TRB’s webinar program awards Registered Continuing Education Provider (RCEP) Professional Development Hour (PDH) credits associated with participation only to the registered individual and not to other members of a group that view the webinar together. To receive PDH credits, please register as an individual and sign into the webinar from your personal computer. After doing this, you may join your group in a meeting room.  To be eligible for the credits, individuals must remain signed in for the entire webinar, including for any question and answer session following the presentations.

In addition, advance registration is available until just before the webinar starts. Once the webinar starts, you will be unable to submit your registration. Individuals that are registered for a webinar but do not receive their confirmation emails due to their organization’s internal firewalls should contact the TRB Helpdesk ( for assistance in signing in.

Individuals registered as Florida PEs are no longer required to email TRB with your license number to report your attendance. Instead, please use your certificate that TRB provides through as verification of your attendance to the Florida Board of Professional Engineers.

Please check with your licensing board to ensure that TRB webinar PDHs are approved by your board.

This webinar was developed in March 2019. TRB has met the standards and requirements of the Registered Continuing Education Program (RCEP). Credit earned on completion of this program will be reported to RCEP by TRB. Complaints about registered providers may be sent to RCEP, 1015 15th Street, NW, 8th Floor, Washington, DC 20005. Website:

Registration questions? Contact Reggie Gillum at