TRB Webinar: Uses of Social Media During an Airport Emergency

January 18, 2018 02:00 PM - 03:30 PM U.S. Eastern
Cost (for your seat)
Professional Development Hours for this webinar
0.0 hour(s)
Continuing Education Hours for this webinar
AAE: 1.5 hour(s)
AICP: 0.0 hour(s)
CLE: 0.0 hour(s)

TRB will conduct a webinar on Thursday, January 18, 2018, from 2:00PM to 3:30PM ET that features research from the Airport Cooperative Research Program (ACRP)’s Synthesis 82: Uses of Social Media to Inform Operational Response and Recovery During an Airport Emergency.

This webinar will serve as an introduction to using social media platforms at airports to enhance situational awareness and resource allocation decisions during emergency situations. The presenters will describe how social media has changed the speed of communications that an airport may expect to experience, and how airports may affect the flow of information that may assist with making critical decisions.

This webinar is sponsored by the Airport Cooperative Research Program. There is no fee to attend this webinar; however, sign into to view registration information.

Webinar Presenters

  • James Smith, Smith-Woolwine Inc.
  • Kim Kenville, University of North Dakota
  • Amanda Greene Guentzel, Metropolitan Airports Commission - MSP Airport

Moderated by:  John Valadez, Dallas Fort Worth International Airport

Webinar Outline ‚Äč

  1. Introduction to incorporating social media into airport emergency communications
  2. Current practices and lessons learned from airports and other entities
  3. How using social media can be advantageous to the airport industry
  4. Case study of how a large U.S. hub airport uses social media
  5. Question and answer session

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, participants will able to:

  • Understand the basics of using social media at an airport for emergency response and recovery and situational awareness

Registration Information

This webinar is sponsored by the Airport Cooperative Research Program. There is no fee to attend this webinar.

Continuing Education Units for Accredited Airport Executives

The American Association of Airport Executives (AAAE) is making 1.5 Continuing Education Units (CEUs) available for A.A.E. If you are an A.A.E. and would like to apply for CEUs for this webinar, visit For questions about A.A.E. continuing education units, please contact

Registration questions? Contact Reggie Gillum at