TRB Webinar: Examining the Effects of NEMT Brokerages on Transportation Coordination

October 25, 2018 02:00 PM - 03:30 PM U.S. Eastern
Cost (for your seat)
Professional Development Hours for this webinar
0.0 hour(s)
Continuing Education Hours for this webinar
AAE: 0.0 hour(s)
AICP: 1.5 hour(s)
CLE: 0.0 hour(s)

TRB will conduct a webinar on Thursday, October 25, 2018, from 2:00 PM to 3:30 PM ET that features research from the Transit Cooperative Research Program (TCRP)’s Research Report 202: Handbook for Examining the Effects of NEMT Brokerages on Transportation Coordination. The research provides background information about Non-Emergency Medical Transportation (NEMT) and describes the different models available to states for providing NEMT for Medicaid beneficiaries.

This webinar will provide information to understand what influences state Medicaid agencies to establish separate NEMT brokerages or to include NEMT as part of Medicaid managed care. The webinar will discuss the resulting effects of these trends on the coordination of human services transportation with public transportation. The presenters will identify opportunities and suggest strategies to coordinate these transportation programs to achieve common desired outcomes for providing NEMT.

This webinar is sponsored by the Transit Cooperative Research Program. There is no fee to attend this webinar; however, sign into to view registration information.

Webinar Presenters

  • Linda Cherrington, Texas A&M Transportation Institute
  • Suzie Edrington, Texas A&M Transportation Institute
  • Jon Burkhardt, Jon Burkhardt, Inc.

Moderated by: Michael Walk, Texas A&M Transportation Institute

Webinar Outline

  1. Introduction to the TCRP research
  2. Background for the Medicaid program to understand NEMT
  3. Medicaid NEMT
    • Why states are creating NEMT brokerages or moving to managed care
    • NEMT service delivery models
  4. Why coordinate NEMT with human services transportation and public transportation
    • Expanding access and improving mobility
    • Ensuring the most efficient use of resources
  5. Effects of different NEMT models on transportation coordination
    • State case studies
    • Summary of lessons learned
  6. Common desired outcomes
  7. Strategies to achieve desired outcomes
    • Strategies to focus on common desired outcomes
    • Strategies to document better health outcomes
    • Strategies to contribute to a better quality of service for NEMT
    • Strategies to maximize transportation services delivered within available resources
  8. Wrap-up
  9. Question and answer session

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, participants will be able to:

  • Discuss reasons why state Medicaid agencies are implementing NEMT brokerages or including NEMT as part of Medicaid managed care.
  • Identify the different models for providing NEMT and the effects of NEMT brokerages on transportation coordination.
  • Describe common desired outcomes for NEMT, human services transportation, and public transportation.
  • Understand strategies to achieve common desired outcomes and determine which of the strategies can be useful to them

American Institute of Certified Planners Certification Maintenance Credits

This webinar is approved by the American Institute of Certified Planners for 1.5 Certification Maintenance Credits.  Please make sure that you register for this session and log-in using the link that TRB provides to your email account. We use this as your record that you attended this session. TRB only maintains the records of attendees who use their email address to log into the webinar, and cannot verify attendance of individuals who view the webinar without personally logging into the session.

Please visit the Certification Maintenance section of APA’s website, Certification Maintenance webpage at to claim your credits. You may use the following steps:

  1. Log in using your ID# and password.
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Registration questions? Contact Reggie Gillum at