Virtual public involvement creates new possibilities for two-way communication, in real time, with fewer barriers, and offers innovative ways to reach riders, engage advocates, and shape policy. TRB will host a webinar on Tuesday, December 12, 2023 from 12:00 PM to 1:30 PM Eastern that will share highlights and key findings from TCRP Research Report 241: Inclusive Virtual Public Involvement for Public Transit. Presenters will dive into effective virtual public engagement strategies tested by both transit agencies and community organizations. Presenters will also share innovative practices that worked during the pandemic and possible ways to apply or adapt techniques to make public-involvement efforts more inclusive and effective.

This webinar is sponsored by TRB’s Transit Cooperative Research Program.

There is no fee to attend this webinar. Registration is required.

A recording will be sent to all registrants after the webinar.

Webinar agenda and presenters

1. Focus groups with transit agencies – Ryan Walsh, FHI Studio

2. Focus groups with organizations working with underserved groups – Catherine Heady, Rutgers University

3. Question and answer session moderated by Miriam Salerno, Rutgers University

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.

Learning Objectives

At the end of this webinar, participants will be able to:

1. Incorporate innovative and effective techniques used by transit agencies across the U.S. in their virtual public involvement

2. Implement strategies for more inclusive public involvement efforts based on lessons learned from community-based organizations that focus on underserved groups

American Institute of Certified Planners Certification Maintenance Credits

This webinar is approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation.

Please make sure that you register for this session and log in using the link that TRB provides to your email account. We use this as your record that you attended this session. TRB only maintains the records of attendees who use their email address to log into the webinar and cannot verify attendance of individuals who view the webinar without personally logging into the session.  

If you have problems reporting your CM credits or have general questions about the CM program, please contact AICPCM@planning.org.

Pre-registration is required. Once the webinar starts, you will be unable to register. Individuals that are registered for a webinar but do not receive their confirmation emails due to their organization’s internal firewalls should contact TRB Helpdesk for assistance in signing in.

View our FAQ page for more information.

Registration questions? Contact TRB webinar program.