Virtual public involvement creates new possibilities for two-way communication, in real time, with fewer barriers, and offers innovative ways to reach riders, engage advocates, and shape policy. TRB hosted a webinar on Tuesday, December 12, 2023 from 12:00 PM to 1:30 PM Eastern that will share highlights and key findings from TCRP Research Report 241: Inclusive Virtual Public Involvement for Public Transit. Presenters dove into effective virtual public engagement strategies tested by both transit agencies and community organizations. Presenters also shared innovative practices that worked during the pandemic and possible ways to apply or adapt techniques to make public-involvement efforts more inclusive and effective.
This webinar was sponsored by TRB’s Transit Cooperative Research Program.
The slides and recording are available.
Webinar agenda and presenters
Focus groups with transit agencies – Ryan Walsh, FHI Studio
Focus groups with organizations working with underserved groups – Catherine Heady, Rutgers University
Question and answer session moderated by Miriam Salerno, Rutgers University
The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.
Learning Objectives
At the end of this webinar, participants can:
Incorporate innovative and effective techniques used by transit agencies across the U.S. in their virtual public involvement
Implement strategies for more inclusive public involvement efforts based on lessons learned from community-based organizations that focus on underserved groups
American Institute of Certified Planners Certification Maintenance Credits
This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.