Disruptions at airports can have far-reaching effects, making it essential to plan not only for the immediate response, but also for the sustained recovery and return to normal operations. Integrating crisis management and business continuity efforts helps airports recover faster and emerge stronger after an incident. TRB hosted a webinar on Thursday, August 14, 2025 from 2:00 PM to 3:30 PM Eastern that explained the fundamentals of business continuity programs, their role in airport operations, and how to incorporate them into existing crisis management frameworks. Presenters covered engaging stakeholders in the process as well as managing resources.
This webinar is based on ACRP Research Report 268: Integrating Crisis Management and Business Continuity at Airports: A Practical Guide.
This webinar is sponsored by TRB’s Airport Cooperative Research Program.
The slides are available. 
 
Webinar agenda and presenters

• Overview of business continuity programs and their purpose – Patrick Van Horne, The CP Journal
• How to develop and implement business continuity programs into existing crisis management plans – Karen Scott, Inspired Strategies LLC
• Question and answer session moderated by Gisele Lee, Hagerty Consulting

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants can:

• Identify what business continuity looks like in the airport environment
• Understand business continuity programs, their development, and implementation
• Apply key takeaways and actionable next steps for starting the development of a business continuity program to support the airport environment

 
American Institute of Certified Planners Certification Maintenance Credits
This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA. 
Continuing Education Units for Accredited Airport Executives
The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.