Public transit agencies are reimagining mobility through innovation, integration, and technology to create seamless travel experiences and improve access for all users. TRB hosted a webinar on Tuesday, December 16, 2025 from 1:00 PM to 2:30 PM Eastern that highlighted strategies and technologies transforming the future of connected mobility. This session explored how public agencies and technology partners are addressing fragmented systems through open platforms, integrated trip planning, and seamless fare payment, drawing on lessons from the Federal Transit Administration’s Integrated Mobility Innovation (IMI) and Accelerating Innovative Mobility (AIM) programs. Attendees also gained insights into how Mobility-as-a-Service (MaaS) and Autonomous Mobility-on-Demand (AMoD) can expand access, improve service efficiency, and rebuild ridership. Presenters shared real-world examples, research, and lessons learned to help agencies advance scalable, user-centered transportation systems.
The slides are available. 
 
Webinar agenda and presenters

• Transit ridership trends, access gaps, and technological solutions – Alireza Khani, University of Minnesota
• Building seamless open mobility ecosystems: Strategies for integrated trip planning and payments – Pete Costello, Pete Costello, LLC
• Using data and technology to effect behavior change in transportation – Christopher Arabia, Virginia Department of Rail and Public Transportation
• Question and answer session moderated by Tiffany Dubinsky, Virginia Department of Rail and Public Transportation

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants can:

• Unify trip planning, booking, and payments across services using open-source tools
• Leverage MaaS, AMoD, and digital tools to improve last-mile access, reliability, and the overall rider experience
• Understand ridership patterns, pandemic impacts, and scalable approaches to reconnect users through innovative and integrated transit services

 
Professional Development Hours
This webinar was delivered as a scheduled – e-learning live event and is categorized within RCEP as Technical, Health and Safety.
Professional Development Hours (PDHs) earned on completion of this program were reported to the Registered Continuing Education Program (RCEP). Certificates of Completion are issued to all participants via the RCEP.net online system. Complaints about registered providers may be addressed to RCEP, 1015 15th Street, NW, 8th Fl., Washington, DC, 20005.
American Institute of Certified Planners Certification Maintenance Credits
This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.