Transportation program and project delivery disruptions are unpredictable and continuously evolving, requiring agencies to remain adaptable in the face of changing conditions. TRB hosted a webinar on Monday, May 18, 2026 from 12:00 PM to 1:30 PM Eastern that explored how transportation agencies can lead effectively and advance projects during periods of disruption. Presenters highlighted strategies that support organizational excellence across governance, workforce, emerging technologies, and communication methods, as well as insights into challenges affecting rural transportation and approaches for adapting proven strategies to real-world disruption scenarios.
This webinar was sponsored by TRB’s Standing Technical Committee on Strategic Management and Organizational Excellence.
The slides are available. 
 
Webinar agenda and presenters

• Discussion with public- and private-sector industry leaders
• Brandye Hendrickson, Texas Department of Transportation
• Debra Nelson, New York State Department of Transportation
• Nate Higgins, Slalom
• Question and answer session moderated by Bryan Pounds, McKinsey & Company

This webinar featured a 60-minute roundtable discussion with panelists, and the final 30 minutes were reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants can:

• Adapt strategies to real-world project delivery disruption scenarios
• Obtain insights on challenges that affect rural transportation
• Apply lessons learned on effective communication methods for new transportation policies and programs

 
Professional Development Hours
This webinar was delivered as a scheduled – e-learning live event and is categorized within RCEP as Technical, Health and Safety.
Professional Development Hours (PDHs) earned on completion of this program were reported to the Registered Continuing Education Program (RCEP). Certificates of Completion are issued to all participants via the RCEP.net online system. Complaints about registered providers may be addressed to RCEP, 1015 15th Street, NW, 8th Fl., Washington, DC, 20005.
American Institute of Certified Planners Certification Maintenance Credits
This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA.