Airport parking is a critical amenity and a significant source of revenue for airports, especially as passenger volumes grow and competition increases. TRB hosted a webinar on Wednesday, May 27, 2026 from 1:00 PM to 2:00 PM Eastern that explored how online booking systems can allow customers to reserve and prepay for parking, improving convenience while helping airports better manage demand and enhance revenue. Presenters provided an overview of the benefits, costs, and implementation challenges associated with these systems, as well as considerations for airports evaluating whether to adopt them.
This webinar was based on ACRP Synthesis 140: Airport Parking Reservation Systems and Techniques.
This webinar was sponsored by TRB’s Airport Cooperative Research Program.
The slides are available. 
 
Webinar agenda and presenters

• Overview of online booking systems and research approach – Steve Van Beek, Steer Group
• Benefits and challenges of online booking systems – Adrian Leung, Steer Group
• Question and answer session moderated by Cody Bauman, GSP International Airport

The first 40 minutes of the webinar were for presentations and the final 20 minutes were reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants can:

• Understand the core functions of an online booking system and how it integrates with other systems
• Analyze how the customer experience and airport parking operations can be improved through reservations
• Review the revenue opportunities associated with an online booking system based on the experience of other airports

 
American Institute of Certified Planners Certification Maintenance Credits
This webinar was approved by the American Planning Association (APA) for 1.5 Certification Maintenance (CM) Credits. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation. If you have problems reporting your CM credits or have general questions about the CM program, please contact the APA. 
Continuing Education Units for Accredited Airport Executives
The American Association of Airport Executives (AAAE) provided 1 Continuing Education Units (CEU) to accredited airport executives who attended this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.