Airport parking is a critical amenity and a significant source of revenue for airports, especially as passenger volumes grow and competition increases. TRB will host a webinar on Wednesday, May 27, 2026 from 1:00 PM to 2:00 PM Eastern that will explore how online booking systems can allow customers to reserve and prepay for parking, improving convenience while helping airports better manage demand and enhance revenue. Presenters will provide an overview of the benefits, costs, and implementation challenges associated with these systems, as well as considerations for airports evaluating whether to adopt them.
This webinar is based on ACRP Synthesis 140: Airport Parking Reservation Systems and Techniques.
This webinar is sponsored by TRB’s Airport Cooperative Research Program.
There is no fee to attend this webinar. Registration is required.
A recording will be sent to all registrants after the webinar.
 
Webinar agenda and presenters

• Overview of online booking systems and research approach – Steve Van Beek, Steer Group
• Benefits and challenges of online booking systems – Adrian Leung, Steer Group
• Question and answer session moderated by Cody Bauman, GSP International Airport

The first 40 minutes of the webinar will be for presentations and the final 20 minutes will be reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants will be able to:

• Understand the core functions of an online booking system and how it integrates with other systems
• Analyze how the customer experience and airport parking operations can be improved through reservations
• Review the revenue opportunities associated with an online booking system based on the experience of other airports

 
American Institute of Certified Planners Certification Maintenance Credits
This webinar is approved by the American Planning Association (APA) for 1 Certification Maintenance (CM) Credit. CM credits provide continuing education opportunities for AICP Certified Planners to continue their professional skills and knowledge. To receive CM credits, Certified Planners should visit the TRB event webpage on American Planning Association and register their participation.
Please make sure that you register for this session and log in using the link that TRB provides to your email account. We use this as your record that you attended this session. TRB only maintains the records of attendees who use their email address to log into the webinar and cannot verify attendance of individuals who view the webinar without personally logging into the session.  
If you have problems reporting your CM credits or have general questions about the CM program, please contact AICPCM@planning.org.
Continuing Education Units for Accredited Airport Executives
The American Association of Airport Executives (AAAE) will provide 1 Continuing Education Unit (CEU) to accredited airport executives who attend this webinar. Claim CEUs by visiting www.aaae.org/ceu. For questions about AAAE continuing education units, please contact accreditation@aaae.org.
 
Pre-registration is required. Once the webinar starts, you will be unable to register. Individuals that are registered for a webinar but do not receive their confirmation emails due to their organization’s internal firewalls should contact TRB Helpdesk for assistance in signing in.
View our FAQ page for more information.
Registration questions? Contact TRB webinar program.