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TRB Webinar: Supporting State DOT Adoption of Knowledge Management Practices

This webinar was posted on 06/18/2026

Date(s)
July 22, 2026 01:00 PM - 02:30 PM U.S. Eastern
Cost (for your seat)
$100.00
Professional Development Hours for this webinar
1.50 hour(s)
Continuing Education Hours for this webinar
AAE: 0.00 hour(s)
AICP: 0.00 hour(s)
CLE: 0.00 hour(s)
Details

State departments of transportation (DOTs) are facing accelerating workforce turnover, growing complexity, and persistent resource constraints, making knowledge management essential to preserving institutional knowledge and strengthening organizational performance. TRB hosted a webinar on Wednesday, July 22, 2026 from 1:00 PM to 2:30 PM Eastern that presented key findings from NCHRP Project 20-44(45) Supporting State DOT Adoption of Knowledge Management Practices. Presenters shared practical insights from leading state DOTs on how agencies can launch, scale, and sustain knowledge management initiatives. Presenters also highlighted strategies for knowledge retention, collaboration, and decision-making, including communities of practice, knowledge capture, and expertise sharing.
This webinar was sponsored by TRB’s National Cooperative Highway Research Program.
The slides are available.
 
Webinar agenda and presenters

  • Knowledge management resources for transportation agencies – Hyun-A Park, Spy Pond Partners, LLC
  • Project survey– Frances Harrison, Spy Pond Partners, LLC
  • Case study – Mary Waters, Virginia DOT
  • Question and answer session moderated by Victoria Beale, Ohio DOT

The first 60 minutes of the webinar were for presentations and the final 30 minutes were reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants can:

  • Identify knowledge management practices used by state DOTs to capture, share, and sustain critical institutional knowledge
  • Assess common challenges and success factors affecting knowledge management implementation and long-term sustainability in transportation agencies
  • Apply practical approaches and resources from NCHRP 20-44(45) to advance knowledge management efforts within their own organizations

 
Professional Development Hours
This webinar was delivered as a scheduled – e-learning live event and is categorized within RCEP as Technical, Health and Safety.
Professional Development Hours (PDHs) earned on completion of this program were reported to the Registered Continuing Education Program (RCEP). Certificates of Completion are issued to all participants via the RCEP.net online system. Complaints about registered providers may be addressed to RCEP, 1015 15th Street, NW, 8th Fl., Washington, DC, 20005.