State departments of transportation (DOTs) are facing accelerating workforce turnover, growing complexity, and persistent resource constraints, making knowledge management essential to preserving institutional knowledge and strengthening organizational performance. TRB will host a webinar on Wednesday, July 22, 2026 from 1:00 PM to 2:30 PM Eastern that will present key findings from NCHRP Project 20-44(45) Supporting State DOT Adoption of Knowledge Management Practices. Presenters will share practical insights from leading state DOTs on how agencies can launch, scale, and sustain knowledge management initiatives. Presenters will also highlight strategies for knowledge retention, collaboration, and decision-making, including communities of practice, knowledge capture, and expertise sharing.
This webinar is sponsored by TRB’s National Cooperative Highway Research Program.
The registration fee is $100. Purchase a webinar package for discounted pricing. Complimentary registration is available for employees of TRB sponsors, standing technical committee chairs, involved CRP panel members, media, congressional staff, and TRB or National Academies staff. Visit MyTRB.org for details.
A recording will be sent to all registrants after the webinar.
 
Webinar agenda and presenters

• Knowledge management resources for transportation agencies – Hyun-A Park, Spy Pond Partners, LLC
• Project survey– Frances Harrison, Spy Pond Partners, LLC
• Case study – Mary Waters, Virginia DOT
• Question and answer session moderated by Victoria Beale, Ohio DOT

The first 60 minutes of the webinar will be for presentations and the final 30 minutes will be reserved for audience questions.
 
Learning Objectives
At the end of this webinar, participants will be able to:

• Identify knowledge management practices used by state DOTs to capture, share, and sustain critical institutional knowledge
• Assess common challenges and success factors affecting knowledge management implementation and long-term sustainability in transportation agencies
• Apply practical approaches and resources from NCHRP 20-44(45) to advance knowledge management efforts within their own organizations

 
Professional Development Hours
Professional engineers (PEs) who register and attend the entire webinar as an individual will be awarded 1.5 Professional Development Hours (PDHs). TRB’s webinar program awards PDH credits only to the registered individual, and not to other members of a group that view the webinar together. To be eligible for the credits, individuals must remain signed in for the entire webinar, including for any question and answer session following the presentations.
This webinar will be delivered as a scheduled – e-learning live event and is categorized within RCEP as Technical, Health and Safety.
Please check with your licensing board to ensure that TRB webinar PDHs are approved by your board.
TRB will report credits earned to the Registered Continuing Education Program (RCEP). Complaints about registered providers may be sent to RCEP, 1015 15th Street, NW, 8th Floor, Washington, D.C., 20005.
 
Pre-registration is required. Once the webinar starts, you will be unable to register. Individuals that are registered for a webinar but do not receive their confirmation emails due to their organization’s internal firewalls should contact TRB Helpdesk for assistance in signing in.
View our FAQ page for more information.
Registration questions? Contact TRB webinar program.